What is VoIP?
VoIP (pronounced voyp) stands for voice over Internet protocol, and it means “voice transmitted over an Internet connection.”
Internet protocol (IP) is supported by all sorts of networks: corporate, private, public, cable, and even wireless networks. VoIP runs over any type of network. Currently, in the corporate sector, the private dedicated network option is the preferred type. For the telecommuter or home user, the hands-down favorite is broadband.
You may be wondering what all this means in terms of your actual telephone. This means that you now have greater flexibility with your “landline” You can access your account on the VoIP network by a desktop telephone, an app on your smart phone or the soft screen dial pad of your laptop or desktop computer.
With VoIP, you can literally pick up your things and move to another location, within your office building or around the world, without having to forward your calls to a new telephone. VoIP will go where you go.
The added flexibility and quicker response times translate into greater satisfaction and increased productivity throughout your business.