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nbn® Fibre Upgrade

Boost your business Internet for FREE# and get $10* off for 6 months.

Don't let slow Internet hold you back, upgrade to our high speed Fibre at no cost and keep your business running smoothly.

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#T&Cs can be found here.
*On eligible nbn® plans 100Mbps & higher. Available to new services, transfers & FTTP upgrades. Offer ends 31st August 2025.

Why choose us?

How will the nbn® FTTP upgrade benefit my business?

4g
4G Backup

Stay connected during outages, failed connections, or while waiting for new service installations. Ensure your business operations run smoothly without interruptions.

speed
Faster Speed Options

Experience significantly faster speeds and exceptional performance, ideal for intensive applications.

reliable
Reliable Connection

Enjoy secure and reliable connectivity with the multi-award-winning Vocus network, designed for protection and redundancy.

Critical Information Summary nbn® Key Facts Sheet FW nbn® Key Facts SheetT&Cs

*On eligible nbn® plans 100Mbps & higher. Available to new services, transfers & FTTP upgrades. Offer ends 31st August 2025.

 

How it works

How will a Fibre Upgrade benefit your business?

In today’s world of video conferencing, data-hungry apps, and large file transfers, businesses need fast and reliable Internet.

Faster speeds

Fibre offers significantly higher speeds, enabling faster downloads, smoother video streaming, and overall better Internet performance.

Greater bandwidth

Higher speeds allow more data to be transferred through your connection.

Improved reliability

Fibre is more reliable than copper and less prone to physical damage, ensuring consistent performance.

Better network performance

With a higher-speed plan, you can add more devices and users to the network without impacting Internet performance or speed (depending on your chosen plan).

Enhanced communication and collaboration

An FTTP connection supports faster speeds, making video conferencing, VoIP, and other real-time communication tools more reliable, enabling seamless collaboration between teams, clients, and partners.

Support for bandwidth-intensive applications

As businesses increasingly rely on powerful, cloud-based applications, an FTTP connection provides the necessary bandwidth to support these applications.

FREE upgrade

Enjoy a $0#cost upgrade, saving eligible customers thousands of dollars.
#T&Cs can be found here.

setup

Find out how a Fibre Upgrade can increase the productivity of your business!

Download our e-book. Discover how faster, more reliable Internet can transform your operations and give you a competitive edge.

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e-book

Want to upgrade your Internet to Fibre?

With $0* cost to upgrade, there has never been a better time to upgrade to Fibre! Check your address or enquire now.

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FAQs

nbn® Fibre Upgrade FAQs

Your comprehensive guide to nbn® Fibre Upgrade. Everything you need to know about upgrading your Internet connection to fast reliable Fibre.

Over 5 million homes and businesses on FTTN or FTTC across the country are eligible for the nbn®  upgrade. The nbn® is continually improving its network. As a result, the program will continue to be rolled out to more homes and businesses across Australia. Check your address above to see if your premises are eligible for a nbn® fibre upgrade today.

There is generally no charge for this upgrade. However, nbn® will complete an initial scope before the installation to determine if extra infrastructure (e.g. conduit and trenching) is required to complete the installation. If this is the case, the extra infrastructure cost may incur additional charges. 

A fibre upgrade usually takes two weeks from the day it has been requested, but it can take longer if the site is heritage-listed or if nbn® needs to make technical changes at your address. We will keep you informed along the way and work with nbn® to ensure you experience a seamless transition with minimal interruption to your business.   

If you wish to keep your existing modem, our team will check to see if it's compatible when you sign up for the nbn® upgrade. If your modem is incompatible, you can purchase the Commander Business Modem.

As part of the eligibility criteria for the nbn® upgrade, you will need to move to an eligible plan with higher speeds. You will need to sign up for a Premium (100Mpbs) plan or higher. Please note that moving to a new plan may increase your monthly access fee. You can view our range of business nbn® plans at commander.com.au/nbn.

An nbn® technician will come out to your premises and install a Premises Connection Device (PCD) on the outside of the premises and then install the Network Termination Device (NTD) on the inside of the premises.

We will contact you with the next available date for an nbn® technician to visit your premises for the installation. If you want to change the appointment time, let us know, and we can reschedule it to a time that better suits you.

You can find out more about the nbn® FTTP upgrade process by visiting commander.com.au/fibre-upgrade-process.

You can downgrade your plan at any time, but a downgrade fee may apply. Please see our full terms and conditions at http://commander.com.au/fctc.

Enquire today
Ready for superfast, reliable Internet for your business? Get in touch with our team today!
Call: 137090

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