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Thank you

Thank you for your order!

Your nbn service will be activated soon, and we’ll keep you informed at every step. Here’s what to expect next:

Welcome Email: You’ll receive a welcome email with details about our self-help portal, Take Command. Please log in to update your payment method and verify your information.

Order Processing: As we process your order, you’ll receive an email with:

  • Confirmation of your order details
  • Critical Information Summary
  • nbn Key Fact Sheet
  • Standard Form of Agreement

Installation Appointment: If your service requires nbn installation, we will send you your appointment details.

Hardware Tracking: If your order includes hardware, we’ll provide you with tracking information.

Activation Confirmation: Once your order is activated, you’ll receive a confirmation email.

Invoice: Your invoice will be sent once your service is up and running.

If you have any questions or need assistance, feel free to reach out to our friendly team at 1300 400 370.

Thanks for choosing Commander nbn.