Commander Phone and Commander Key Phone Training Videos - Commander

Commander Phone and Commander Key Phone Training

These easy to follow Commander training videos will help you to set up and manage your Commander phone and Command Central portal, so that you get on with running your business. Click below to watch the videos. 

Commander Desk Phone

Commander Phone is our cloud-based business phone service that is delivered to you pre-configured and ready for use. This video demonstrates how to set up and use the features of the Commander Desk Phone.

Script Summary

In this short overview video I’ll be demonstrating the many time saving functions of your Commander desk phone – Commander Phone or Commander Key Phone, with step-by-step instructions and close-ups – so you won’t miss a thing.

First I’ll take you through the basics: how to set up your desk phone and how to get going quickly and confidently. We’ll cover: assembly, placing and answering calls, plus functionality including holding, transferring or forwarding a call, conference calls, call history and the contact directory.

More than just a phone, your new Commander desk phone is backed by our team of professionals and we’re here for you. If you do require any further assistance, visit our website or contact our support team today.

- Brianna.

Commander Cordless Phone

The Commander Cordless Phone is a handset and base station that allows you to move freely around the office. This video demonstrates how to set up and use the features of the Commander Cordless Phone.

Script Summary

In this short overview video I’ll be demonstrating the many time saving functions of your Commander cordless phone – the smart business phone, with step-by-step instructions and close-ups – so you won’t miss a thing.

First I’ll take you through the basics: how to set up your cordless phone and how to get going quickly and confidently. We’ll cover: assembly, charging and network connection, placing and answering calls, plus functionality including holding, transferring or forwarding a call, accessing your call history and the contact directory.

More than just a phone, your new Commander cordless phone is backed by our team of professionals and we’re here for you. If you do require any further assistance, visit our website or contact our support team today.

- Brianna.

Managing Your Auto Receptionist & Cloud Q

Auto receptionist and Cloud Q are two Commander Phone features that can improve your business and present a great impression to your customers. Watch this video to learn more about Auto receptionist and Cloud Q.

Script Summary

In this instructional video I’ll be demonstrating two amazing features that work hand-in-hand to improve your business and present a great impression to your customers, with step-by-step instructions and close-ups – so you won’t miss a thing.

I’ll show you how to save time and create a more professional image for your business with Auto Receptionist and Cloud Q from Commander. You’ll soon be directing calls to where they’re needed, preventing calling customers from getting a busy signal, and promoting your business or promotions to on-hold callers.

Auto Receptionist

  • manage calls 24/7, 365 days
  • business hours, after hours, public holidays and more
  • redirect calls
  • personalise greetings

Cloud Q

  • queue incoming calls
  • personalise music and messages
  • call routing options
  • present a professional and courteous image

More than just a phone, your new Commander system with Auto Receptionist and Cloud Q functionality is backed by our team of professionals and we’re here for you. If you do require any further assistance, visit our website or contact our support team today.

- Brianna.

Commander Central for Users

Command Central is a web based portal which allows you to manage all your Commander phone features and functions in real time. This video demonstrates the top seven features and how to configure them in Command Central.

Script Summary

In this instructional video I’ll be introducing you to Command Central – your web-based portal where you can manage all of your Commander phone features and functions in real-time.

I’ll step you through how to login to the Command Central Dashboard – your homepage. Here you will find access to your main activities, and all your placed, received and missed calls too.

You’ll be introduced to the Anywhere feature – your clients can reach you anywhere and you’ll never miss a call, and Call Forward – a smart feature that ensures you won’t be interrupted at the wrong time or miss a call. We’ll look at VoiceMail2Email – it does just what it says and more, and your Contact Directory where you can search for contacts and call anyone from your list.

More than just a phone, your Commander system with access to Commander Central is backed by our team of professionals and we’re here for you. If you do require any further assistance, visit our website or contact our support team today.

- Brianna.

Commander Central for Administrators

Command Central is a web based portal which allows you to manage all your Commander phone features and functions in real time. This video demonstrates the top five features and how to configure them in Command Central.

Script Summary

In this instructional video I’ll be introducing you to the role of an Administrator in Command Central – your web-based portal where you can manage all of your Commander phone features and functions in real-time. An administrator is the person in your organisation that would generally look after the configuration of the Commander Phone service, and they’ll usually be a user also as they’d have a phone themselves.

I’ll step you through how to login to the Command Central Dashboard – your homepage, using your administrator login details. I’ll then show you through the top 5 functions that an administrator would be responsible for:

  1. Managing Users – including resetting passwords.
  2. Viewable Service Packs – customise users’ access to features.
  3. Hunt Groups – distribute calls to multiple users as needed.
  4. Time Schedules – define schedules, e.g. business hours, after hours, public holidays, etc.
  5. Music On Hold – upload audio files containing music or advertising messages.

More than just a phone, your Commander system with access to Commander Central is backed by our team of professionals and we’re here for you. If you do require any further assistance, visit our website or contact our support team today.

- Brianna.

Smart UC

The Commander SMART UC application is a unified communication application for which allows a fully featured Commander Phone to run on your desktop or smartphone. Watch this video to learn more about Smart UC.

Script Summary

In this instructional video I’ll be introducing you to Smart UC – the application that allows you to truly work from anywhere. Smart UC gives you the ability to make and receive phone calls using your desk phone’s number from any compatible internet service, and is available for Mac, PC or as a mobile App on Android and IOS.

I’ll start by introducing you to the many features of Smart UC, including audio conferencing – have conversations with as many people as you like, anywhere, anytime. We’ll run through the top 5 benefits of Smart UC: 
  1. Work remotely – still receive call out of the office.
  2. No missed calls – stay connected.
  3. Configure your phone features – stay in control, anywhere.
  4. Work with co-workers anywhere – collaborate using instant messaging and screen sharing. 
  5. Disaster recovery – your calls are automatically diverted if needed, e.g. power outage.

More than just a phone, your new Commander system with Smart UC is backed by our team of professionals and we’re here for you. If you do require any further assistance, visit our website or contact our support team today.

- Brianna.