Before you start

Confirmation from Commander to setup your equipment

We will send this to you via email and/or SMS.

A Business Modem

The below instructions are specifically for the Commander Business Modem. If you have opted to use your own modem, please refer to the manufacturer’s user guide provided with the device.

Getting Connected

Select your Commander Business Modem model number (displayed on your device):

 

ADSL2 Netcomn modem

number1
Connect the phone cable from the xDSL port on the back of your Commander Business Modem to the telephone wall socket.  

number 2
Connect the power adapter for the modem to the power outlet.

number 3
Allow 15 minutes for auto configuration. Once the setup has been completed, the modem will display solid lights for internet and the DSL light will be flashing.

number 4
Connect your device(s) by simply locating the Wi-Fi network name and Wi-Fi password on the back of the Commander Business Modem.  Alternatively, you can connect your device(s) directly (via cable) into one of the spare yellow ethernet ports in the back of the modem.

number 5
If you have Commander Phone, please check your user guide to find the right port for your equipment. For Commander Business Line, you'll find the port information in your order completion email.

 

ADSL AR129 modem

number1
Connect the phone cable from the xDSL port on the back of your Commander Business Modem to the telephone wall socket.

number 2
Connect the power adapter for the modem to the power outlet.

number 3
Allow 15 minutes for auto configuration. Once the setup has been completed, the modem will display solid lights for Power and PPP. The SYS light will be flashing and the xDSL light will flash with traffic.

number 4
Connect your device(s) by simply locating the Wi-Fi network name (SSID) and Wi-Fi password (WLAN Key) on the bottom of the Commander Business Modem.  Alternatively, you can connect your device(s) directly (via cable) into one of the spare blue GE0-3 ports in the back of the modem.

number 5
Screw in both Antennas, this will optimise 4G Backup signal strength.

number 6
If you have Commander Phone, please check your user guide to find the right port for your equipment. For Commander Business Line, you'll find the port information in your order completion email.